Geronimo header logo

Geronimo

Unfiltered

Podcast

Episode 0

How to Bring a Member BACK from the Brink of Cancellation

Are you ready to enrich more lives, increase your member base, reduce your cancels and increase the lifetime value of each member?

It’s time to curate the community at your gym because news flash, just because you own a gym… doesn’t mean you have a community. You just have members.

In today’s episode, we’re talking about how to differentiate your GYM from the one across the road. We’re breaking down the 5 types of members you have in your studio right now, how to identify them and how to get them MORE involved in your studio. And of course, we have a storytime about when we had to kick members OUT of the studio and cancel their memberships.

You’ll hear:
The group of members in your gym that are at the HIGHEST risk of cancelling without warning (these NEED to be on your radar asap)
How to kick members out of your studio without creating a fuss
Why cancelling someone’s membership can SAVE you from the annoying as f*ck members who will try to get a refund out of you
The text messages we sent to members to guarantee they would be back
… and a whole lot more

WANT MORE:
To say thank you for listening to the pod we’re offering a FREE GROWTH GAME PLAN for your gym or fitness studio, which you can book in here
Find out more about working with Geronimo at thegeronimoacademy.com
Want to follow along behind the scenes? Check out @thegeronimoacademy and @hey.doza

You'll hear

More like this

The one thing that all successful business owners have in common
Episode 0

The One Thing That ALL Successful Business Owners Have in Common

Do you know the MAIN difference between the successful and the struggling owner?...
Episode 0

Structure Your Week Like This and You Will Make MORE Money

If you want to become the top 2% of fitness studios you can’t waste time...
Episode 0

Triple Your Growth by Hiring THIS Staff Member

We have never seen a high-figure studio with a team full of casuals. Simple as...

Not quite ready? Let's chat

Book a 15-minute breakthrough call where we’ll spend 7 minutes identifying the leaks in your studio business. The other 8 minutes will be spent giving you a plan of action for growth.